wifi777 Privacy Policy
This page describes what we collect when you use wifi777 and how we keep that data protected. We understand that your privacy matters, and we take our responsibility seriously — whether you're logging in from Jakarta, Surabaya, Bandung, or Medan, your personal information is encrypted and stored securely.
We collect account information (email, phone, password), identity documents (for KYC verification), and transaction records (deposits, withdrawals, game activity). We use this data to verify your identity, process payments via DANA, e-wallet, mobile banking, local payment, online payment, and bank transfers, and comply with local regulations. We do not sell your data to third parties. Our wifi777 servers may sit outside your jurisdiction, but all transfers between your device and our infrastructure use encryption.
The sections below explain our data practices in detail, your rights, and how to contact us if you have concerns.
Data we collect on wifi777
When you register for a wifi777 account, we ask for your email address, phone number, and a password. These credentials let you log in on mobile or browser. We also collect your IP address, device type, and browser information for security purposes — this helps us detect fraudulent login attempts and protect your account from unauthorized access.
Before you can deposit, we ask for identity verification (KYC). You upload a photo of your ID card (KTP), passport, or driving licence, plus proof of address (utility bill or bank statement). Our verification team reviews these documents within a standard window and then stores them in encrypted storage. We keep these documents only as long as required by law and our compliance obligations.
We collect transaction data: every deposit, withdrawal, bonus claimed, and game outcome is recorded in your account history. This helps us detect unusual activity, process refunds if needed, and provide you with accurate records for your own accounting. We also track your device's location at login (country level only, not precise GPS) to verify that you're accessing wifi777 from a supported jurisdiction.
Data categories we collect
- Account data: Email, phone, password hash, username.
- Identity documents: ID photos, proof of address, verification timestamps.
- Transaction records: Deposits, withdrawals, game activity, bonus history.
- Device and location: IP address, device type, browser, country-level location.
- Communication: Support tickets, in-app messages, feedback.
- Encryption
- We use TLS (Transport Layer Security) to encrypt data between your phone and our wifi777 servers. Passwords are hashed, not stored in plain text.
- Retention
- We keep account data as long as your wifi777 account is active, plus seven years for compliance. Identity documents are deleted after verification unless law requires otherwise.
- Third-party access
- We share data only with payment processors (DANA, e-wallet, mobile banking, etc.) and legal/regulatory authorities when required by law. We do not sell your data.
How we use your data on wifi777
We use your data to operate our wifi777 platform: verifying your identity, processing deposits and withdrawals, settling game outcomes, and providing customer support. We send you transactional emails (deposit confirmation, password reset, withdrawal status) and in-app notifications about account activity, maintenance windows, and service updates.
We analyze aggregated, anonymized data to improve our service — for example, understanding which games are most popular, how often users deposit, and what payment methods work best. This analysis never identifies individual users and informs our product decisions. We do not use your data for marketing to third parties or to create profiles for sale.
Payment processing and security
When you deposit through local payment, online payment, e-wallet, mobile banking, local payment, or a online payment virtual account, our payment processor handles the transaction securely. We do not store your card numbers, wallet credentials, or bank details. Our processors handle this sensitive information under their own privacy policies, which comply with payment industry standards (PCI DSS). We see only the confirmation that funds arrived and the transaction amount.
For withdrawals, you specify your preferred payment method (the same account you used to deposit). We verify your identity and available balance, then route funds back to that account. Our standard review window protects both you and the platform by preventing fraud and ensuring compliance with anti-money-laundering regulations.
Your rights and choices
You have the right to access, update, and delete your personal data on wifi777. Log into your account and navigate to settings to view and edit your email, phone number, and profile information. To request deletion of your account and associated data (subject to legal retention requirements), contact our support team through the help centre in the app.
You can opt out of non-transactional emails (service notifications, updates) by adjusting your preferences in account settings. However, we will always send you transactional emails (password resets, deposit confirmations, withdrawal status) because these are essential to account security and compliance. You may also disable push notifications through your device settings.
Cookies and tracking
Our wifi777 platform uses cookies and similar technologies to keep you logged in, remember your preferences, and analyze usage patterns. Cookies are small files stored on your device; you can disable them through your browser settings, though this may limit platform functionality. We use both session cookies (deleted when you close the browser) and persistent cookies (retained for longer periods).
We do not use cookies to track you across other websites or share this data with third parties for targeted advertising. Our cookies serve only to operate wifi777 and improve your experience on our platform.
Contact and data protection
If you have questions about our privacy practices or wish to exercise your data rights, contact our support team through the help centre in the wifi777 app. We respond in English during business hours. You can also reach us to report suspected data breaches or privacy violations. Our team takes all inquiries seriously and will investigate within a reasonable timeframe.
We comply with data protection laws in our operating jurisdictions. If our privacy practices change, we will notify you through the app and update this policy. Material changes require notice before they take effect.
Summary: privacy at wifi777
We at wifi777 collect only the data necessary to verify your identity, process payments, and provide customer support. Your information is encrypted, stored securely, and never sold to third parties. We use your data to operate our platform, detect fraud, and comply with regulations — not to build marketing profiles or track you across the internet.
You have the right to access, update, and delete your data (subject to legal retention requirements). Our support team is available in English to answer questions about data handling, account security, or privacy concerns. We maintain standard security practices including encryption, firewalls, and monitoring for unauthorized access.
If you have specific concerns about your data or our privacy practices, contact our support team through the help centre in the app. For general information about account setup and security, visit our FAQ or About us pages.